Privacy Policy

Last Updated:16 May 2025

Tsamym GENERAL TRADING – L.L.C ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application ("Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.


Information We Collect

We collect different types of information in order to provide and improve our services, including:

Personal Information

  • Name, email address, phone number, and address
  • Payment details (processed securely via third-party payment gateways)
  • Account credentials (username, password, profile information)

Non-Personal Information

  • IP address, browser type, operating system
  • Usage data, such as pages visited and time spent on the Platform
  • Device information, including model and unique identifiers

Location Information

  • If you grant permission, we collect your location to provide localized services.

How We Use Your Information

We use collected information for the following purposes:

  • To create and manage user accounts
  • To facilitate tailoring services, orders, and deliveries
  • To process payments securely
  • To personalize user experience and improve our Platform
  • To send promotional and service-related communications
  • To detect and prevent fraudulent activities
  • To comply with legal obligations

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Tailors and Vendors: To fulfill your orders
  • Payment Processors: To securely process transactions
  • Service Providers: For hosting, analytics, and customer support
  • Legal Authorities: If required by law or to protect our rights

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
https://tsamym.com/ will not pass any debit/credit card details to third parties.


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience. You can control cookie settings in your browser.


Data Security

We implement appropriate security measures to protect your data.

https://tsamym.com/ takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://tsamym.com/ (website) cannot guarantee the security of any information that is disclosed online.

However, no system is 100% secure, and we cannot guarantee absolute security.


Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing, updating, or deleting your personal data
  • Opting out of marketing emails
  • Restricting data processing in certain cases

To exercise these rights, contact us at support@tsamym.com


Third-Party Links

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices.


Changes to This Privacy Policy

We may update this policy periodically. We encourage you to review it regularly.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:support@tsamym.com

Register yourself as tailor on our Tsamym app platform

fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.